DEFAMATION, DISPARAGEMENT & TORTIOUS INTERFERENCE POLICY

HERPTIVARIUS, LLC

EFFECTIVE DATE: DECEMBER 2025

LAST UPDATED: DECEMBER 2025

THIS DEFAMATION, DISPARAGEMENT, AND TORTIOUS INTERFERENCE POLICY IS EXPRESSLY INCORPORATED INTO AND GOVERNED BY THE HERPTIVARIUS, LLC TERMS & CONDITIONS AND IS STRICTLY SUBORDINATE THERETO. THIS POLICY GOVERNS ALL PUBLIC AND PRIVATE COMMUNICATIONS, STATEMENTS, CONTENT, AND CONDUCT THAT MAY AFFECT THE REPUTATION, BUSINESS RELATIONSHIPS, OR ECONOMIC INTERESTS OF HERPTIVARIUS, LLC. NO PROVISION OF THIS POLICY CREATES ANY INDEPENDENT RIGHT, WARRANTY, OR REMEDY OUTSIDE THE SOLE AUTHORITY OF THE TERMS & CONDITIONS MASTER AGREEMENT.

PURPOSE AND SCOPE

THE PURPOSE OF THIS POLICY IS TO PROTECT THE REPUTATION, CONTRACTUAL RELATIONSHIPS, AND BUSINESS EXPECTANCIES OF HERPTIVARIUS, LLC FROM FALSE, MISLEADING, MALICIOUS, OR BAD-FAITH STATEMENTS OR CONDUCT. THIS POLICY APPLIES TO ALL CUSTOMERS, FORMER CUSTOMERS, PROSPECTIVE CUSTOMERS, THIRD PARTIES, AND ANY INDIVIDUAL OR ENTITY INTERACTING WITH HERPTIVARIUS, LLC IN A COMMERCIAL OR PUBLIC CONTEXT.

DEFAMATION PROHIBITION

DEFAMATION IS STRICTLY PROHIBITED. DEFAMATION INCLUDES ANY FALSE STATEMENT OF FACT, WHETHER WRITTEN, ORAL, OR DIGITAL, THAT IS PRESENTED AS FACT AND CAUSES OR IS LIKELY TO CAUSE HARM TO THE REPUTATION, BUSINESS, OR PROFESSIONAL STANDING OF HERPTIVARIUS, LLC, ITS OWNERS, STAFF, CONTRACTORS, OR AFFILIATED OPERATIONS. THIS INCLUDES LIBEL, SLANDER, AND THE KNOWING OR RECKLESS DISSEMINATION OF FALSE OR MISLEADING INFORMATION PRESENTED AS FACT.

DISPARAGEMENT AND TRADE LIBEL

DISPARAGEMENT IS STRICTLY PROHIBITED. DISPARAGEMENT INCLUDES FALSE, MISLEADING, OR MALICIOUS STATEMENTS ABOUT HERPTIVARIUS, LLC, ITS ANIMALS, PRODUCTS, SERVICES, BUSINESS PRACTICES, ETHICS, COMPLIANCE, OR OPERATIONS THAT ARE INTENDED OR REASONABLY LIKELY TO CAUSE ECONOMIC HARM, LOSS OF BUSINESS, OR DAMAGE TO GOODWILL. THIS INCLUDES TRADE LIBEL, FALSE REVIEWS, MISLEADING IMPLICATIONS, AND THE SELECTIVE PRESENTATION OF FACTS IN A MANNER DESIGNED TO DECEIVE OR HARM.

TORTIOUS INTERFERENCE

TORTIOUS INTERFERENCE IS STRICTLY PROHIBITED. TORTIOUS INTERFERENCE INCLUDES ANY INTENTIONAL ACT DESIGNED TO DISRUPT, IMPAIR, OR DAMAGE THE CONTRACTUAL RELATIONSHIPS, BUSINESS EXPECTANCIES, CUSTOMER RELATIONSHIPS, SUPPLIER RELATIONSHIPS, PLATFORM ACCESS, PAYMENT PROCESSING, OR PROSPECTIVE ECONOMIC ADVANTAGES OF HERPTIVARIUS, LLC. THIS INCLUDES BUT IS NOT LIMITED TO FALSE REPORTS TO THIRD PARTIES, MALICIOUS COMPLAINTS, BAD-FAITH PLATFORM REPORTING, COERCIVE COMMUNICATIONS, OR ATTEMPTS TO INDUCE OTHERS TO BREACH OR TERMINATE RELATIONSHIPS WITH HERPTIVARIUS, LLC.

DISTINCTION FROM LAWFUL OPINION AND GOOD-FAITH REVIEW

THIS POLICY DOES NOT PROHIBIT LAWFUL, GOOD-FAITH OPINIONS, TRUTHFUL STATEMENTS OF FACT, OR HONEST REVIEWS BASED ON PERSONAL EXPERIENCE THAT ARE NOT FALSE, MISLEADING, OR MALICIOUS. EXPRESSIONS OF OPINION MUST BE CLEARLY PRESENTED AS OPINION AND MUST NOT BE STATED OR IMPLIED AS VERIFIABLE FACT. THIS POLICY IS NOT INTENDED TO CHILL LEGITIMATE CONSUMER SPEECH BUT TO PREVENT ABUSE, FALSEHOODS, AND ECONOMIC SABOTAGE.

PUBLIC AND PRIVATE COMMUNICATIONS

THIS POLICY APPLIES EQUALLY TO PUBLIC STATEMENTS, PRIVATE COMMUNICATIONS, DIRECT MESSAGES, EMAILS, SOCIAL MEDIA POSTS, REVIEWS, VIDEOS, COMMENTARY, PLATFORM REPORTS, AND ANY OTHER FORM OF COMMUNICATION, WHETHER DIRECT OR INDIRECT, WHERE THE CONTENT OR INTENT IS TO HARM THE REPUTATION OR BUSINESS INTERESTS OF HERPTIVARIUS, LLC.

ENFORCEMENT AND REMEDIES

VIOLATIONS OF THIS POLICY MAY RESULT IN IMMEDIATE TERMINATION OF SERVICE, ACCOUNT SUSPENSION OR BAN, REFUSAL OF FUTURE BUSINESS, DOCUMENTATION AND PRESERVATION OF EVIDENCE, PLATFORM REPORTING, DEMAND FOR RETRACTION OR CORRECTION, AND PURSUIT OF ALL AVAILABLE LEGAL AND EQUITABLE REMEDIES INCLUDING INJUNCTIVE RELIEF AND DAMAGES WHERE PERMITTED BY LAW. ENFORCEMENT DECISIONS ARE MADE AT THE SOLE DISCRETION OF HERPTIVARIUS, LLC.

NO WAIVER AND RESERVATION OF RIGHTS

FAILURE TO IMMEDIATELY ENFORCE THIS POLICY SHALL NOT CONSTITUTE A WAIVER OF ANY RIGHT OR REMEDY. HERPTIVARIUS, LLC EXPRESSLY RESERVES ALL RIGHTS AND REMEDIES AVAILABLE UNDER CONTRACT, STATUTE, COMMON LAW, AND EQUITY.

CONFIRMATION OF ACCEPTANCE

BY INTERACTING WITH HERPTIVARIUS, LLC, INCLUDING THROUGH PURCHASE, COMMUNICATION, REVIEW, OR PUBLIC COMMENTARY, THE INDIVIDUAL OR ENTITY AFFIRMS THAT THEY HAVE READ, UNDERSTAND, AND AGREE TO THIS DEFAMATION, DISPARAGEMENT, AND TORTIOUS INTERFERENCE POLICY IN FULL.

GOOD-FAITH COMPLAINTS; PROTECTED REPORTING; NO ABUSIVE CAMPAIGNS: HERPTIVARIUS, LLC RECOGNIZES THAT CUSTOMERS AND MEMBERS OF THE PUBLIC MAY LAWFULLY EXPRESS DISSATISFACTION, FILE GOOD-FAITH COMPLAINTS, SEEK GOVERNMENT ASSISTANCE, OR REPORT SUSPECTED MISCONDUCT THROUGH APPROPRIATE CHANNELS. NOTHING IN THIS POLICY IS INTENDED TO PROHIBIT LAWFUL, GOOD-FAITH REPORTING OR TRUTHFUL STATEMENTS OF FACT. HOWEVER, COMMUNICATIONS OR CAMPAIGNS THAT CROSS INTO FALSE STATEMENTS PRESENTED AS FACT, KNOWING MISREPRESENTATIONS, COERCIVE BLACKMAIL, EXTORTION, “PAY OR ELSE” DEMANDS, THREATS, DOXXING, HARASSMENT, REPETITIVE SPAMMING, COORDINATED BRIGADING, OR INTENTIONAL DISRUPTION OF BUSINESS RELATIONSHIPS CONSTITUTE ABUSIVE CONDUCT AND ARE PROHIBITED. THE COMPANY MAY TAKE PROTECTIVE ACTION WHEN COMMUNICATIONS CEASE TO BE GOOD-FAITH COMPLAINTS AND BECOME A PATTERN OF BAD-FAITH ATTACK, INTIMIDATION, OR ECONOMIC SABOTAGE.