ACCESSIBILITY & ADA COMPLIANCE POLICY

HERPTIVARIUS, LLC

EFFECTIVE DATE: DECEMBER 2025

LAST UPDATED: DECEMBER 2025

SUPREMACY; INCORPORATION; NO INDEPENDENT REMEDIES: THIS ACCESSIBILITY & ADA COMPLIANCE POLICY IS EXPRESSLY INCORPORATED INTO AND GOVERNED BY THE HERPTIVARIUS, LLC TERMS & CONDITIONS AND IS STRICTLY SUBORDINATE THERETO. THIS POLICY OPERATES IN CONJUNCTION WITH ANY NON-DISCRIMINATION POLICY, PRIVACY & COOKIE POLICY, AND ALL OTHER GOVERNING POLICIES OF HERPTIVARIUS, LLC. NO PROVISION OF THIS POLICY CREATES ANY INDEPENDENT RIGHT, WARRANTY, OR REMEDY OUTSIDE THE SOLE AUTHORITY OF THE TERMS & CONDITIONS MASTER AGREEMENT. IN THE EVENT OF ANY CONFLICT, THE TERMS & CONDITIONS AND APPLICABLE LAW CONTROL.

SCOPE AND INTENT: HERPTIVARIUS, LLC IS COMMITTED TO PROVIDING REASONABLE ACCESS TO OUR GOODS, SERVICES, DIGITAL PLATFORMS, AND BUSINESS OPERATIONS IN A MANNER CONSISTENT WITH THE AMERICANS WITH DISABILITIES ACT (ADA), APPLICABLE STATE ACCESSIBILITY LAWS, AND RECOGNIZED ACCESSIBILITY STANDARDS WHERE PRACTICABLE. THIS POLICY IS INTENDED TO ADDRESS ACCESSIBILITY OBLIGATIONS AND BEST PRACTICES ACROSS ALL ADA TITLES IN PLAIN LANGUAGE, INCLUDING HOW THEY RELATE TO CUSTOMERS, THE GENERAL PUBLIC, APPLICANTS, EMPLOYEES, AND BUSINESS CONTACTS.

ADA TITLE OVERVIEW: THE ADA IS ORGANIZED INTO “TITLES,” EACH COVERING A DIFFERENT AREA OF LIFE AND COMPLIANCE. SOME TITLES APPLY DIRECTLY TO PRIVATE BUSINESSES LIKE HERPTIVARIUS, LLC, WHILE OTHERS APPLY PRIMARILY TO GOVERNMENT ENTITIES OR TELECOMMUNICATION PROVIDERS. WHERE A TITLE DOES NOT DIRECTLY GOVERN HERPTIVARIUS, LLC, WE STILL USE ITS PRINCIPLES AS REFERENCE POINTS FOR BEST PRACTICE WHERE REASONABLE AND PRACTICABLE.

ADA TITLE I (EMPLOYMENT) — WHAT IT IS AND HOW IT APPLIES: TITLE I COVERS DISABILITY NON-DISCRIMINATION IN EMPLOYMENT, INCLUDING HIRING, PAY, PROMOTIONS, TRAINING, JOB ASSIGNMENTS, BENEFITS, AND TERMINATION. FOR EMPLOYEES AND APPLICANTS, HERPTIVARIUS, LLC WILL NOT DISCRIMINATE AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES AND WILL CONSIDER REASONABLE ACCOMMODATIONS THAT ENABLE PERFORMANCE OF ESSENTIAL JOB FUNCTIONS, UNLESS THE ACCOMMODATION WOULD CREATE UNDUE HARDSHIP OR POSE A DIRECT THREAT THAT CANNOT BE MITIGATED. MEDICAL INFORMATION, IF COLLECTED, WILL BE HANDLED AS CONFIDENTIAL TO THE MAXIMUM EXTENT REQUIRED BY LAW. TITLE I GENERALLY RELATES TO EMPLOYEES AND APPLICANTS, NOT CUSTOMERS.

ADA TITLE II (STATE AND LOCAL GOVERNMENT SERVICES) — WHAT IT IS AND HOW IT APPLIES: TITLE II REQUIRES STATE AND LOCAL GOVERNMENTS TO PROVIDE EQUAL ACCESS TO PUBLIC SERVICES, PROGRAMS, AND ACTIVITIES. HERPTIVARIUS, LLC IS A PRIVATE COMPANY AND IS NOT A STATE OR LOCAL GOVERNMENT ENTITY; THEREFORE, TITLE II GENERALLY DOES NOT APPLY DIRECTLY TO OUR PRIVATE BUSINESS OPERATIONS. HOWEVER, WHEN INTERACTING WITH GOVERNMENT SYSTEMS OR PARTICIPATING IN GOVERNMENT-OPERATED PROGRAMS, WE WILL ENGAGE IN GOOD-FAITH ACCESSIBLE COMMUNICATION AND COOPERATION WHERE REQUIRED BY LAW.

ADA TITLE III (PUBLIC ACCOMMODATIONS AND COMMERCIAL FACILITIES) — WHAT IT IS AND HOW IT APPLIES: TITLE III COVERS ACCESSIBILITY FOR CUSTOMERS AND THE GENERAL PUBLIC WHEN THEY ACCESS A BUSINESS’S GOODS OR SERVICES, INCLUDING (WHERE APPLICABLE) PHYSICAL LOCATIONS AND CERTAIN DIGITAL SERVICES. FOR CUSTOMERS AND THE GENERAL PUBLIC, HERPTIVARIUS, LLC STRIVES TO PROVIDE ACCESSIBLE CUSTOMER-FACING EXPERIENCES, INCLUDING ACCESSIBLE COMMUNICATION METHODS AND, WHERE PRACTICABLE, DIGITAL ACCESSIBILITY MEASURES CONSISTENT WITH RECOGNIZED STANDARDS. IF HERPTIVARIUS, LLC OPERATES A FUTURE PHYSICAL LOCATION OR TRADE SHOW SETUP, WE INTEND TO CONSIDER ACCESSIBILITY IN LAYOUT, SIGNAGE, PATHWAYS, AND REASONABLE ASSISTANCE UPON REQUEST, CONSISTENT WITH APPLICABLE LAW AND VENUE CONSTRAINTS. TITLE III IS THE PRIMARY ADA TITLE MOST CUSTOMERS WILL ENCOUNTER WITH A PRIVATE BUSINESS.

ADA TITLE IV (TELECOMMUNICATIONS) — WHAT IT IS AND HOW IT APPLIES: TITLE IV INVOLVES TELECOMMUNICATIONS RELAY SERVICES AND ACCESSIBLE TELECOMMUNICATIONS FOR PEOPLE WITH HEARING OR SPEECH DISABILITIES, AND IT PRIMARILY APPLIES TO TELECOMMUNICATION CARRIERS AND CERTAIN SERVICE PROVIDERS. HERPTIVARIUS, LLC IS NOT A TELECOMMUNICATIONS CARRIER. HOWEVER, WE SUPPORT ACCESSIBLE COMMUNICATION BY OFFERING WRITTEN CONTACT OPTIONS (SUCH AS EMAIL) AND BY COMMUNICATING IN A WAY THAT IS REASONABLY USABLE FOR PEOPLE WHO USE ASSISTIVE TECHNOLOGIES OR RELAY SERVICES. WHERE FEASIBLE, WE WILL WORK WITH CUSTOMERS AND EMPLOYEES TO USE COMMUNICATION METHODS THAT PROVIDE EFFECTIVE, ACCESSIBLE EXCHANGE OF INFORMATION.

ADA TITLE V (MISCELLANEOUS PROVISIONS) — WHAT IT IS AND HOW IT APPLIES: TITLE V CONTAINS GENERAL RULES THAT SUPPORT THE ADA AS A WHOLE, INCLUDING ANTI-RETALIATION PROTECTIONS AND CERTAIN INTERPRETIVE PROVISIONS. HERPTIVARIUS, LLC STRICTLY PROHIBITS RETALIATION AGAINST ANY PERSON WHO MAKES A GOOD-FAITH ACCESSIBILITY OR ACCOMMODATION REQUEST, FILES A COMPLAINT, OR PARTICIPATES IN A RELATED INVESTIGATION OR PROCESS. TITLE V ALSO SUPPORTS OUR APPROACH THAT ADA COMPLIANCE IS ONGOING AND MUST BE INTEGRATED INTO DAILY OPERATIONS.

DIGITAL ACCESSIBILITY STATEMENT: HERPTIVARIUS, LLC STRIVES TO IMPROVE THE ACCESSIBILITY AND USABILITY OF OUR DIGITAL SERVICES ON AN ONGOING BASIS AND AIMS TO CONFORM, WHERE PRACTICABLE, TO WCAG 2.1 LEVEL AA OR SUCCESSOR STANDARDS AS THEY BECOME PRACTICAL FOR OUR OPERATIONS. THIS POLICY APPLIES TO HERPTIVARIUS.COM AND ANY OTHER DIGITAL PROPERTIES OWNED OR CONTROLLED BY HERPTIVARIUS, LLC, INCLUDING WEB PAGES, DIGITAL DOCUMENTS, PRODUCT LISTINGS, PHOTOGRAPHS, VIDEOS, EMAIL COMMUNICATIONS, AND SOCIAL MEDIA CONTENT PUBLISHED BY HERPTIVARIUS, LLC.

ACCESSIBILITY PRACTICES: HERPTIVARIUS, LLC USES ACCESSIBILITY-INFORMED CONTENT AND DESIGN PRACTICES INTENDED TO SUPPORT USERS WITH DISABILITIES, INCLUDING MEANINGFUL ALT TEXT FOR NON-DECORATIVE IMAGES, CLEAR HEADING STRUCTURE, READABLE FONT SIZES, SUFFICIENT COLOR CONTRAST, DESCRIPTIVE LINK TEXT, KEYBOARD NAVIGATION WHERE SUPPORTED, AND ACCESSIBLE FORMS WHERE SUPPORTED BY THE PLATFORM. WHERE VIDEO CONTENT IS PUBLISHED, WE MAY PROVIDE CAPTIONS AND, WHEN APPROPRIATE, ADDITIONAL TEXT-BASED ALTERNATIVES. WHERE ACCESSIBILITY TOOLS OR PLATFORM FEATURES ARE AVAILABLE, THEY MAY BE IMPLEMENTED; HOWEVER, NO THIRD-PARTY TOOL IS WARRANTED TO FUNCTION IN ALL ENVIRONMENTS OR WITH ALL ASSISTIVE TECHNOLOGIES.

REQUESTS AND ACCOMMODATIONS; GOOD-FAITH STANDARD: USERS WHO EXPERIENCE DIFFICULTY ACCESSING CONTENT OR FUNCTIONALITY OR WHO WISH TO REQUEST A REASONABLE ACCESSIBILITY MODIFICATION MAY CONTACT HERPTIVARIUS, LLC USING THE CONTACT INFORMATION BELOW. REQUESTS MUST BE MADE IN GOOD FAITH AND INCLUDE SUFFICIENT INFORMATION TO ALLOW REASONABLE EVALUATION. HERPTIVARIUS, LLC RESERVES THE RIGHT TO DENY REQUESTS THAT ARE DEMONSTRABLY ABUSIVE, FRAUDULENT, OR UNRELATED TO ACCESSIBILITY.

NO UNDUE BURDEN; NO FUNDAMENTAL ALTERATION; SAFETY FIRST: HERPTIVARIUS, LLC WILL NOT BE REQUIRED TO PROVIDE AN ACCOMMODATION OR MODIFICATION THAT WOULD IMPOSE AN UNDUE FINANCIAL, ADMINISTRATIVE, OR OPERATIONAL BURDEN OR THAT WOULD FUNDAMENTALLY ALTER THE NATURE OF THE GOODS OR SERVICES PROVIDED, CONSISTENT WITH APPLICABLE LAW. SAFETY, ANIMAL WELFARE, OPERATIONAL SECURITY, AND LEGAL COMPLIANCE REQUIREMENTS TAKE PRECEDENCE WHERE APPLICABLE.

THIRD-PARTY PLATFORMS AND VENDOR LIMITATIONS: OUR WEBSITE MAY USE THIRD-PARTY PLATFORMS, HOSTING SERVICES, PAYMENT PROCESSORS, EMBEDS, PLUGINS, OR OTHER INTEGRATIONS. HERPTIVARIUS, LLC DOES NOT CONTROL THIRD-PARTY ACCESSIBILITY IMPLEMENTATION AND DOES NOT WARRANT THAT THIRD-PARTY FEATURES WILL BE FULLY ACCESSIBLE IN ALL CIRCUMSTANCES. WHERE REASONABLE, WE MAY OFFER ALTERNATIVE METHODS OF ACCESS OR COMMUNICATION IF A THIRD-PARTY LIMITATION CREATES A MATERIAL BARRIER.

RESPONSE TIME AND CONTINUOUS IMPROVEMENT: HERPTIVARIUS, LLC INTENDS TO ACKNOWLEDGE ACCESSIBILITY-RELATED FEEDBACK WITHIN A REASONABLE PERIOD, GENERALLY WITHIN 72 HOURS OR THE NEXT BUSINESS DAY, EXCLUDING WEEKENDS AND FEDERAL HOLIDAYS. COMPLEX ISSUES MAY REQUIRE ADDITIONAL TIME FOR INVESTIGATION, TESTING, OR PLATFORM-DEPENDENT CHANGES. ACCESSIBILITY IS AN ONGOING RESPONSIBILITY; WE MAY CONDUCT PRE-PUBLICATION CHECKS FOR NEW CONTENT, PERIODIC REVIEWS AFTER MAJOR UPDATES, AND AT LEAST AN ANNUAL REVIEW OF ACCESSIBILITY PRACTICES, CONTACT METHODS, AND POLICY LANGUAGE.

PRIVACY AND RECORDKEEPING: ACCESSIBILITY-RELATED COMMUNICATIONS ARE GOVERNED BY THE PRIVACY & COOKIE POLICY. HERPTIVARIUS, LLC MAY MAINTAIN INTERNAL RECORDS OF ACCESSIBILITY FEEDBACK AND RESOLUTION STEPS FOR COMPLIANCE, QUALITY CONTROL, AND CONTINUOUS IMPROVEMENT PURPOSES. SUCH RECORDS ARE HANDLED AS INTERNAL BUSINESS RECORDS AND ARE NOT PUBLISHED.

LEGAL DISCLAIMER; NOT LEGAL ADVICE: ANY ACCESSIBILITY MATERIALS, STATEMENTS, OR GUIDANCE PUBLISHED BY HERPTIVARIUS, LLC ARE PROVIDED FOR GENERAL INFORMATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE LEGAL ADVICE. USERS SHOULD CONSULT THEIR OWN COUNSEL FOR LEGAL GUIDANCE REGARDING SPECIFIC CIRCUMSTANCES.

MODIFICATION AUTHORITY: HERPTIVARIUS, LLC RESERVES THE UNRESTRICTED RIGHT TO MODIFY THIS POLICY AT ANY TIME. CONTINUED USE OF OUR WEBSITE OR SERVICES CONSTITUTES ACCEPTANCE OF REVISIONS TO THE MAXIMUM EXTENT PERMITTED BY LAW.

CONTACT:  LEGAL@HERPTIVARIUS.COM

LAST REVIEWED: DECEMBER 2025