General Inquires

For anything general or not listed below — questions, comments, or anything you’re not sure where to send — please email:

operations@herptivarius.com

Division-Specific Contacts

Herptivarius™ (Live Animal Operations)

Animal Care & Husbandry: husbandry@herptivarius.com

Order Questions / Live Animal Sales: liveanimals@herptivarius.com

Shipping / Fulfillment: dispatch@herptivarius.com

Reptivarius™ (Pet Retail Operations)

Product Questions & Sales: retail@herptivarius.com

Customer Support: support@herptivarius.com

Viztivarius™ (Marketing & Photography

Photography, Media, Content Request, and Print Shop: media@herptivarius.com

Legal & Policies

Use the following email to report a suspected product, privacy, intellectual property infringement, or any legal matter whatsoever: legal@herptivarius.com

Manufactures, Distributors & Wholesalers

We welcome inquiries from manufacturers and distributors interested in bringing products or animals into the hands of customers through our platform.

Please email: operations@herptivarius.com

Feedback

Tell us how we’re doing with shipping, packaging, products, animals, and the website.

If there’s an issue — no matter how small — we want to know about it.

Email: feedback@herptivarius.com