HEALTH, HYGIENE & BIOSECURITY POLICY

HERPTIVARIUS, LLC

EFFECTIVE DATE: DECEMBER 2025

LAST UPDATED: DECEMBER 2025

SUPREMACY; INCORPORATION; NO INDEPENDENT REMEDIES: THIS HEALTH, HYGIENE & BIOSECURITY POLICY IS EXPRESSLY INCORPORATED INTO AND GOVERNED BY THE HERPTIVARIUS, LLC TERMS & CONDITIONS AND IS STRICTLY SUBORDINATE THERETO. THIS POLICY ESTABLISHES MANDATORY BIOSECURITY, SANITATION, DISEASE PREVENTION, AND CONTAMINATION CONTROL STANDARDS FOR ALL ANIMALS, FACILITIES, STAFF, EQUIPMENT, AND CUSTOMER INTERACTIONS. NO PROVISION OF THIS POLICY CREATES ANY INDEPENDENT RIGHT, WARRANTY, OR REMEDY OUTSIDE THE SOLE AUTHORITY OF THE TERMS & CONDITIONS MASTER AGREEMENT. IN THE EVENT OF ANY CONFLICT, THE TERMS & CONDITIONS CONTROL.

PURPOSE AND OPERATING AUTHORITY: HERPTIVARIUS, LLC PRIORITIZES DISEASE PREVENTION OVER DISEASE TREATMENT THROUGH CLOSED-BIOSECURITY PRACTICES, ENVIRONMENTAL HYGIENE, CONTROLLED MOVEMENT, QUARANTINE AND ISOLATION, PERSONNEL SANITATION, EQUIPMENT CONTROL, CONTINUOUS HEALTH MONITORING, AND INTERNAL DOCUMENTATION AND TRACEABILITY. WHERE ANY OPERATIONAL CONFLICT EXISTS BETWEEN ENRICHMENT OR AESTHETIC PRACTICES AND HEALTH, SANITATION, BIOSECURITY, OCCUPATIONAL SAFETY, OR REGULATORY REQUIREMENTS, SAFETY AND COMPLIANCE REQUIREMENTS TAKE PRECEDENCE. THIS POLICY REFLECTS INTERNAL OPERATIONAL STANDARDS AND DOES NOT CREATE, EXPAND, OR MODIFY ANY GUARANTEE OR WARRANTY BEYOND THOSE EXPRESSLY AUTHORIZED BY THE TERMS & CONDITIONS AND APPLICABLE LAW.

BIOSECURITY STANDARD OF OPERATION: HERPTIVARIUS, LLC OPERATES UNDER A CLOSED-BIOSECURITY MODEL WHERE VERIFIED ANIMALS, CONTROLLED ENTRY, SANITIZED EQUIPMENT, AND PROTOCOL-DRIVEN HANDLING ARE REQUIRED. BIOSECURITY PROCEDURES ARE SUBJECT TO CONTINUOUS REVIEW AND MODIFICATION AT THE SOLE DISCRETION OF HERPTIVARIUS, LLC BASED ON RISK, SEASONAL CONDITIONS, EMERGING DISEASE DATA, VETERINARY GUIDANCE, AND REGULATORY REQUIREMENTS.

QUARANTINE AND ISOLATION: ALL INCOMING ANIMALS ARE SUBJECT TO QUARANTINE, ENHANCED OBSERVATION, AND PHYSICAL SEPARATION FROM ESTABLISHED INVENTORY FOR A PERIOD DEEMED APPROPRIATE BY HERPTIVARIUS, LLC. QUARANTINE DURATION, TESTING DECISIONS, AND CLEARANCE FOR INTEGRATION ARE DETERMINED AT SOLE DISCRETION. QUARANTINE IS NOT BYPASSED FOR CONVENIENCE, TIME CONSTRAINTS, OR SALES TIMING. ANY ANIMAL EXHIBITING SIGNS OF ILLNESS, INJURY, ABNORMAL BEHAVIOR, OR OTHER HEALTH CONCERNS MAY BE IMMEDIATELY ISOLATED AND MANAGED UNDER HEIGHTENED BIOSECURITY PROCEDURES. NO CUSTOMER ACCESS OR VISITATION TO QUARANTINE OR ISOLATION ZONES IS PERMITTED UNDER ANY CIRCUMSTANCE UNLESS EXPRESSLY AUTHORIZED IN WRITING BY HERPTIVARIUS, LLC.

SANITATION AND DISINFECTION: ALL ENCLOSURES, TOOLS, HANDLING EQUIPMENT, SHIPPING CONTAINERS, FEEDING IMPLEMENTS, WATER VESSELS, AND WORK SURFACES ARE CLEANED AND DISINFECTED USING COMMERCIALLY ACCEPTED METHODS APPROPRIATE TO SPECIES SENSITIVITY AND RISK PROFILE. SANITATION FREQUENCY, DISINFECTANT SELECTION, CONTACT TIMES, AND CLEANING CYCLES ARE DETERMINED BY HERPTIVARIUS, LLC BASED ON PATHOGEN RISK, STAFF SAFETY, SURFACE COMPATIBILITY, AND REGULATORY REQUIREMENTS WHERE APPLICABLE.

WATER HYGIENE: POTABLE WATER IS PROVIDED AND SERVICED ON A ROUTINE SCHEDULE APPROPRIATE TO SPECIES AND HUSBANDRY NEEDS. WATER VESSELS ARE SANITIZED OR REPLACED DURING ROUTINE SERVICE. CONTINUOUS REUSE OF WATER CONTAINERS WITHOUT SANITATION IS PROHIBITED WHERE CROSS-CONTAMINATION RISK EXISTS. DISPOSABLE OR SINGLE-USE CONTAINERS MAY BE UTILIZED WHEN PRACTICAL TO SUPPORT INFECTION CONTROL.

FEEDING EQUIPMENT AND PREY HANDLING HYGIENE: FEEDING TOOLS AND PREY-HANDLING SURFACES ARE SANITIZED BETWEEN ANIMALS WHERE CROSS-CONTAMINATION RISK EXISTS. DISPOSABLE TOOLS MAY BE USED WHEN BIOSECURITY RISK WARRANTS. STRICT SEPARATION IS MAINTAINED BETWEEN CLEAN AREAS, FEEDING PREPARATION ZONES, AND WASTE DISPOSAL AREAS. NO CUSTOMER-SUPPLIED FEEDERS OR FEEDING EQUIPMENT SHALL BE INTRODUCED INTO HERPTIVARIUS, LLC FACILITIES. LIVE PREY INTRODUCTION, WHERE USED, IS SUBJECT TO BIOSECURITY CONTROLS.

CROSS-CONTAMINATION PREVENTION: HANDLING SEQUENCE, TOOL ASSIGNMENT, GLOVE USE, HAND HYGIENE, AND PERSONNEL MOVEMENT FOLLOW CONTAMINATION-PREVENTION PROTOCOLS. EQUIPMENT MAY BE DEDICATED TO INDIVIDUAL ANIMALS OR RESTRICTED ZONES SUCH AS QUARANTINE OR MEDICAL AREAS. SHARED EQUIPMENT MUST BE DISINFECTED BEFORE REUSE WHEN CROSS-CONTAMINATION RISK EXISTS. DIRECT CONTACT BETWEEN SEPARATE ANIMAL GROUPS IS PROHIBITED EXCEPT AS SPECIFICALLY AUTHORIZED BY INTERNAL PROTOCOLS. FAILURE TO FOLLOW CROSS-CONTAMINATION PROCEDURES CONSTITUTES A MATERIAL SOP VIOLATION.

DISEASE MONITORING AND RESPONSE: HERPTIVARIUS, LLC CONTINUOUSLY MONITORS ANIMALS FOR SIGNS OF ILLNESS OR ABNORMALITY, WHICH MAY INCLUDE RESPIRATORY DISTRESS, NEUROLOGICAL SYMPTOMS, FEEDING RESPONSE CHANGES, REGURGITATION, ABNORMAL SHEDDING, WEIGHT LOSS, LESIONS, EXTERNAL PARASITES, INJURY, OR BEHAVIORAL CHANGES. ANY SUSPECTED CONDITION MAY TRIGGER IMMEDIATE ISOLATION, MOVEMENT RESTRICTIONS, ENHANCED SANITATION, AND OPERATIONAL ESCALATION AS DEEMED NECESSARY AT SOLE DISCRETION. HERPTIVARIUS, LLC ACKNOWLEDGES THAT NO BIOLOGICAL SYSTEM CAN BE GUARANTEED 100% DISEASE-FREE, INCLUDING THE POSSIBILITY OF SUBCLINICAL OR INCUBATING CONDITIONS.

VETERINARY CARE AND MEDICAL DECISIONS: VETERINARY CONSULTATION, DIAGNOSTICS, TREATMENT PLANS, AND EUTHANASIA DECISIONS ARE MADE SOLELY BY HERPTIVARIUS, LLC IN CONSULTATION WITH LICENSED VETERINARY PROFESSIONALS WHERE DEEMED NECESSARY. HERPTIVARIUS, LLC IS UNDER NO OBLIGATION TO DISCLOSE INTERNAL VETERINARY RECORDS, DIAGNOSTIC RESULTS, OR TREATMENT PROTOCOLS EXCEPT WHERE REQUIRED BY LAW. THIS POLICY DOES NOT REPLACE OR OVERRIDE PROFESSIONAL VETERINARY DIAGNOSIS OR TREATMENT.

ZOONOTIC RISK AND HUMAN SAFETY: REPTILES AND EXOTIC ANIMALS MAY CARRY ZOONOTIC PATHOGENS INCLUDING, WITHOUT LIMITATION, SALMONELLA. THE CUSTOMER ACKNOWLEDGES AND ACCEPTS ALL ZOONOTIC RISK UPON DELIVERY. HERPTIVARIUS, LLC DISCLAIMS ALL LIABILITY FOR ILLNESS OR INJURY RESULTING FROM CUSTOMER HANDLING, HOUSING, ENVIRONMENTAL CONDITIONS, OR FAILURE TO FOLLOW BASIC HYGIENE PRACTICES, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

FACILITY ACCESS AND VISITATION RESTRICTIONS: HERPTIVARIUS, LLC OPERATES AS A BIOSECURE FACILITY. PUBLIC TOURS, CUSTOMER HANDLING, OPEN ACCESS, AND UNRESTRICTED VISITATION ARE PROHIBITED UNLESS EXPRESSLY AUTHORIZED IN WRITING. ANY UNAUTHORIZED ATTEMPT TO ACCESS ANIMALS, SHIPPING AREAS, MEDICAL AREAS, OR QUARANTINE ZONES MAY CONSTITUTE TRESPASS AND A MATERIAL BREACH OF APPLICABLE CONDUCT POLICIES.

SHIPPING HYGIENE LIMITATIONS: SHIPPING CONTAINERS AND PACKING MATERIALS ARE HANDLED UNDER SANITARY CONDITIONS AND DISPOSED OF OR DISINFECTED IN ACCORDANCE WITH BIOSECURITY PROTOCOLS. HERPTIVARIUS, LLC DOES NOT WARRANT THAT SHIPPING MATERIALS WILL REMAIN STERILE UPON DELIVERY DUE TO CARRIER HANDLING CONDITIONS AND UNCONTROLLED TRANSIT ENVIRONMENTS.

CUSTOMER POST-DELIVERY BIOSECURITY RESPONSIBILITY: UPON DELIVERY, BIOSECURITY RESPONSIBILITY TRANSFERS TO THE CUSTOMER, INCLUDING QUARANTINE OF NEW ARRIVALS, HANDWASHING, DISINFECTION, AND PREVENTION OF CROSS-CONTAMINATION WITH EXISTING ANIMALS. FAILURE TO IMPLEMENT BASIC BIOSECURITY MAY RESULT IN DISEASE TRANSMISSION FOR WHICH HERPTIVARIUS, LLC DISCLAIMS ALL LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

RECORDKEEPING AND TRACEABILITY: HERPTIVARIUS, LLC MAINTAINS INTERNAL HEALTH, FEEDING, AND BIOSECURITY RECORDS FOR OPERATIONAL CONTROL, TRACEABILITY, AND RISK MANAGEMENT. SUCH RECORDS ARE PROPRIETARY AND NOT SUBJECT TO CUSTOMER INSPECTION EXCEPT WHERE REQUIRED BY LAW.

NO HEALTH WARRANTY; LIMITATION OF OUTCOMES: NO REPRESENTATION IS MADE REGARDING LONG-TERM HEALTH OUTCOMES, IMMUNITY, PATHOGEN EXPOSURE STATUS, OR FUTURE MEDICAL CONDITION OF ANY ANIMAL. ALL HEALTH-RELATED TRANSACTIONS AND ANY CUSTOMER REMEDIES, IF ANY, ARE GOVERNED SOLELY BY THE TERMS & CONDITIONS AND THE APPLICABLE LIVE ARRIVAL & LIMITED ANIMAL WARRANTY.

ENFORCEMENT AUTHORITY; OPERATIONAL FLEXIBILITY: HERPTIVARIUS, LLC RESERVES THE UNRESTRICTED RIGHT TO IMPLEMENT, MODIFY, SUSPEND, OR ENFORCE BIOSECURITY MEASURES AT ANY TIME WITHOUT NOTICE BASED ON REAL-TIME CONDITIONS, INCLUDING SPECIES-SPECIFIC BIOLOGY, INDIVIDUAL HEALTH STATUS, FACILITY CONDITIONS, ENVIRONMENTAL STRESSORS, BIOSECURITY RISK, AND REGULATORY REQUIREMENTS. FAILURE TO COMPLY WITH BIOSECURITY DIRECTIVES CONSTITUTES MATERIAL BREACH AND MAY RESULT IN SERVICE TERMINATION OR DENIAL OF ACCESS.

CONTINUOUS IMPROVEMENT: SANITATION, HYGIENE, AND BIOSECURITY PRACTICES ARE CONTINUOUSLY REVIEWED AND REFINED AS NEW INFORMATION, VETERINARY SCIENCE, AND REGULATORY GUIDANCE DEVELOP.

CONTACT: LEGAL@HERPTIVARIUS.COM